{"id":129,"date":"2026-09-27T15:14:50","date_gmt":"2026-09-27T08:14:50","guid":{"rendered":"https:\/\/luxemorestore.com\/faq\/"},"modified":"2026-10-28T01:20:29","modified_gmt":"2026-10-27T18:20:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/luxemorestore.com\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"

The questions we\u2019re asked most often. Can\u2019t find your answer? Message us on LINE @890tunir<\/a> or email luxemore.store@gmail.com<\/a><\/p>\n\n\n

WHOOP-compatible bands<\/h2>\n\n\n\n
Which WHOOP models do your bands fit?<\/summary>\n

Our SuperKnit Luxe bands fit WHOOP 5.0 only, not WHOOP MG. SportFlex fits WHOOP 5.0 and MG and has clasp contacts for ECG readings on MG. Our bands do not fit WHOOP 4.0. They are third-party products, not made or endorsed by WHOOP.<\/p>\n<\/details>\n\n\n

Are the bands made by WHOOP?<\/summary>\n

No. Every band is a third-party product curated by LUXE MORE; none are made, endorsed or sold by WHOOP.<\/p>\n<\/details>\n\n\n

Do the bands come with the WHOOP device?<\/summary>\n

No, we sell the band only. It works with the WHOOP 5.0 or WHOOP MG you already have.<\/p>\n<\/details>\n\n\n

How do the band styles differ?<\/summary>\n

SuperKnit Luxe is for WHOOP 5.0, with clasp finishes shown on each listing, and takes compatible charms. SportFlex fits WHOOP 5.0 and MG and supports ECG on MG, but does not take charms. Check the model and options on the product page before ordering.<\/p>\n<\/details>\n\n\n

Why do some colours say \u201cPrice on request\u201d?<\/summary>\n

Those colours are on show but not open for online orders yet. Message us on LINE @890tunir for the price and to order.<\/p>\n<\/details>\n\n\n

Can I change the band myself?<\/summary>\n

Yes. Take the device out of the old band and fit it to the new one as shown in the WHOOP instructions. No tools needed.<\/p>\n<\/details>\n\n\n

Charms<\/h2>\n\n\n
Which bands do the charms fit?<\/summary>\n

Amulette charms fit our SuperKnit Luxe, LeatherLuxe and Meridian bands, not SportFlex. Compatibility depends on the exact band, not just the WHOOP device model. For another brand\u2019s band or charms from another collection, check with us before ordering.<\/p>\n<\/details>\n\n\n

How do I put a charm on? Do I need tools?<\/summary>\n

No tools needed. Unclip the band from the device, thread the end of the band through the charm's slide bar, move it where you like, then clip the band back on.<\/p>\n<\/details>\n\n\n

Can I wear several charms on one band?<\/summary>\n

Yes, as many as the band length allows. You can mix Amulette and The Little Things charms too, since they use the same slide bar.<\/p>\n<\/details>\n\n\n

Do Amulette charms really bring luck?<\/summary>\n

Amulette charms are symbols, inspired by meanings such as good fortune or protection, for you to wear for what they mean to you. They do not promise any outcome.<\/p>\n<\/details>\n\n\n

How should I look after my charms?<\/summary>\n

After wearing, wipe gently with a soft dry cloth. For marks, use a soft cloth that is barely damp, with a little diluted mild soap if needed, then wipe the soap off and pat dry. Don\u2019t soak them. Take charms off before showering or swimming, and keep them away from perfume, alcohol, harsh cleaners, metal polish, abrasive scrubbing and ultrasonic cleaners. Store them fully dry and apart from other pieces to avoid scratches.<\/p>\n<\/details>\n\n\n

Orders and shipping<\/h2>\n\n\n
How long does delivery take, and how much is shipping?<\/summary>\n

We prepare your order within 1\u20132 business days once payment is confirmed. After hand-over to the courier, Bangkok usually takes about 1 day and the rest of Thailand about 1\u20132 days. Shipping in Thailand is \u0e3f50 per order, free when your items come to \u0e3f1,500 or more after discounts.<\/p>\n<\/details>\n\n\n

Do you ship internationally?<\/summary>\n

Yes. Asia and Australia take 5\u201310 business days for \u0e3f350; the rest of the world takes 10\u201321 business days for \u0e3f650. Import duties in the destination country, if any, are paid by the recipient.<\/p>\n<\/details>\n\n\n

Which payment methods do you accept?<\/summary>\n

Credit and debit cards (Visa, Mastercard, JCB) and PromptPay, processed by Omise. We never see or store your card number.<\/p>\n\n\n

We also accept crypto: USDT and USDC on BNB Smart Chain or Polygon, and Bitcoin over Lightning. The amount is converted automatically.<\/p>\n<\/details>\n\n\n

Can I exchange or return?<\/summary>\n

If you receive the wrong model or colour, an incomplete order, or something damaged on arrival, tell us within 1 day of delivery with your order number and photos, and we\u2019ll send the right item and cover the shipping. You don\u2019t need an unboxing video, and if more than a day has passed, tell us anyway: the owner will review it. We don\u2019t exchange colours or designs for a change of mind.<\/p>\n\n\n

Details and how to tell us: Returns and exchanges<\/a><\/p>\n<\/details>\n\n\n

Membership and points<\/h2>\n\n\n
How do I earn points?<\/summary>\n

Sign up for free and get 50 points straight away. You earn 1 point for every \u0e3f10 you spend, plus 100 points when a friend you refer places their first order.<\/p>\n<\/details>\n\n\n

How do I use my points?<\/summary>\n

In the cart or at checkout there's a box to enter how many points to use. 100 points = \u0e3f20 off, and you can use any amount.<\/p>\n<\/details>\n\n\n

Is LUXE MORE connected with WHOOP?<\/summary>\n

No. LUXE MORE is an independent third-party retailer and is not affiliated with, endorsed by, sponsored by, or an authorized reseller of WHOOP. WHOOP is a trademark of its respective owner.<\/p>\n<\/details>","protected":false},"excerpt":{"rendered":"

\u0e23\u0e27\u0e21\u0e04\u0e33\u0e16\u0e32\u0e21\u0e17\u0e35\u0e48\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e16\u0e32\u0e21\u0e1a\u0e48\u0e2d\u0e22 \u0e16\u0e49\u0e32\u0e22\u0e31\u0e07\u0e44\u0e21\u0e48\u0e40\u0e08\u0e2d\u0e04\u0e33\u0e15\u0e2d\u0e1a \u0e17\u0e31\u0e01\u0e40\u0e23\u0e32\u0e17\u0e32\u0e07 LINE @890tunir \u0e2b\u0e23\u0e37\u0e2d\u0e2d\u0e35\u0e40\u0e21\u0e25\u0e21\u0e32\u0e17\u0e35\u0e48 luxemore.store@gmail.com \u0e2a\u0e32\u0e22\u0e17\u0e35\u0e48\u0e23\u0e2d\u0e07\u0e23\u0e31\u0e1a WHOOP \u0e0a\u0e32\u0e23\u0e4c\u0e21 \u0e2a\u0e31\u0e48\u0e07\u0e0b\u0e37\u0e49\u0e2d\u0e41\u0e25\u0e30\u0e08\u0e31\u0e14\u0e2a\u0e48\u0e07 \u0e2a\u0e21\u0e32\u0e0a\u0e34\u0e01\u0e41\u0e25\u0e30\u0e41\u0e15\u0e49\u0e21\u0e2a\u0e30\u0e2a\u0e21<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-narrow","meta":{"footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/pages\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/comments?post=129"}],"version-history":[{"count":21,"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/pages\/129\/revisions"}],"predecessor-version":[{"id":1423,"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/pages\/129\/revisions\/1423"}],"wp:attachment":[{"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/media?parent=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}