{"id":10,"date":"2026-09-29T14:30:30","date_gmt":"2026-09-29T07:30:30","guid":{"rendered":"https:\/\/luxemorestore.com\/?page_id=10"},"modified":"2026-10-02T12:54:06","modified_gmt":"2026-10-02T05:54:06","slug":"returns","status":"publish","type":"page","link":"https:\/\/luxemorestore.com\/en\/returns\/","title":{"rendered":"Returns and exchanges"},"content":{"rendered":"<p class=\"has-large-font-size wp-block-paragraph\">If you receive the wrong model or colour, an incomplete order, or something damaged in the box, tell us within 1 day of delivery and we\u2019ll send the right item and cover the shipping.<\/p>\n\n<h2 class=\"wp-block-heading\">When we put it right<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Wrong model or colour, or items missing<\/li>\n<li>Damaged on arrival<\/li>\n<li>A band for the wrong device because we recommended it: we pay for the exchange and the shipping<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Other cases<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>A different colour or design because you changed your mind: we don\u2019t exchange these, subject to your legal rights and the terms that apply<\/li>\n<li>You chose a band for the wrong device: we can exchange it at your cost for the exchange and shipping, and we\u2019ll tell you the actual cost for you to agree before we go ahead<\/li>\n<li>Wear from use, or damage from knocks, modification or the wrong use of chemicals: we look at each case individually<\/li>\n<li>Peeling colour, rust or chipped enamel: we always check the cause and the evidence first, and never assume it is your fault<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">How to tell us<\/h2>\n\n<ol class=\"wp-block-list\">\n<li>Send your order number and photos of the item in a private chat on <a href=\"https:\/\/line.me\/R\/ti\/p\/%40890tunir\" target=\"_blank\" rel=\"noopener\">LINE&nbsp;@890tunir<\/a> or by email to <a href=\"mailto:luxemore.store@gmail.com\">luxemore.store@gmail.com<\/a> within 1 day of delivery<\/li>\n<li>If it is damaged, include a clear photo of the problem.<\/li>\n<li>An unboxing video helps if you have one, but you can tell us without it.<\/li>\n<li>Past 1 day? Tell us anyway: we take the details and the owner reviews them. Late reports are never refused automatically.<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\">If the replacement is sold out<\/h2>\n<p class=\"wp-block-paragraph\">We offer a refund, or a different design if you agree. We never make you take store credit.<\/p>\n<h2 class=\"wp-block-heading\">Warranty<\/h2>\n<p class=\"wp-block-paragraph\">We don\u2019t offer an extra warranty. If something is wrong with your item, send us your order number and photos. Neither the 1-day window nor the absence of an extra warranty limits your rights in law or under the platform you ordered through.<\/p>\n<p class=\"has-muted-color has-text-color has-small-font-size wp-block-paragraph\">Last updated: October 2026<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0e16\u0e49\u0e32\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e1c\u0e34\u0e14\u0e23\u0e38\u0e48\u0e19 \u0e1c\u0e34\u0e14\u0e2a\u0e35 \u0e44\u0e21\u0e48\u0e04\u0e23\u0e1a \u0e2b\u0e23\u0e37\u0e2d\u0e40\u0e2a\u0e35\u0e22\u0e2b\u0e32\u0e22\u0e21\u0e32\u0e15\u0e31\u0e49\u0e07\u0e41\u0e15\u0e48\u0e43\u0e19\u0e01\u0e25\u0e48\u0e2d\u0e07 \u0e41\u0e08\u0e49\u0e07\u0e40\u0e23\u0e32\u0e20\u0e32\u0e22\u0e43\u0e19 1 \u0e27\u0e31\u0e19\u0e2b\u0e25\u0e31\u0e07\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32 \u0e40\u0e23\u0e32\u0e08\u0e30\u0e08\u0e31\u0e14\u0e2a\u0e48\u0e07\u0e43\u0e2b\u0e49\u0e16\u0e39\u0e01\u0e15\u0e49\u0e2d\u0e07\u0e41\u0e25\u0e30\u0e2d\u0e2d\u0e01\u0e04\u0e48\u0e32\u0e02\u0e19\u0e2a\u0e48\u0e07\u0e43\u0e2b\u0e49 \u0e01\u0e23\u0e13\u0e35\u0e17\u0e35\u0e48\u0e40\u0e23\u0e32\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e43\u0e2b\u0e49 \u0e01\u0e23\u0e13\u0e35\u0e2d\u0e37\u0e48\u0e19 \u0e27\u0e34\u0e18\u0e35\u0e41\u0e08\u0e49\u0e07 \u0e16\u0e49\u0e32\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e17\u0e35\u0e48\u0e08\u0e30\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e43\u0e2b\u0e49\u0e2b\u0e21\u0e14 \u0e40\u0e23\u0e32\u0e40\u0e2a\u0e19\u0e2d\u0e04\u0e37\u0e19\u0e40\u0e07\u0e34\u0e19 \u0e2b\u0e23\u0e37\u0e2d\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e40\u0e1b\u0e47\u0e19\u0e41\u0e1a\u0e1a\u0e2d\u0e37\u0e48\u0e19\u0e16\u0e49\u0e32\u0e04\u0e38\u0e13\u0e15\u0e01\u0e25\u0e07 \u0e42\u0e14\u0e22\u0e44\u0e21\u0e48\u0e1a\u0e31\u0e07\u0e04\u0e31\u0e1a\u0e43\u0e2b\u0e49\u0e23\u0e31\u0e1a\u0e40\u0e1b\u0e47\u0e19\u0e40\u0e04\u0e23\u0e14\u0e34\u0e15\u0e23\u0e49\u0e32\u0e19 \u0e01\u0e32\u0e23\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19 \u0e23\u0e49\u0e32\u0e19\u0e44\u0e21\u0e48\u0e21\u0e35\u0e01\u0e32\u0e23\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e40\u0e15\u0e34\u0e21 \u0e16\u0e49\u0e32\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e21\u0e35\u0e1b\u0e31\u0e0d\u0e2b\u0e32 \u0e2a\u0e48\u0e07\u0e40\u0e25\u0e02\u0e04\u0e33\u0e2a\u0e31\u0e48\u0e07\u0e0b\u0e37\u0e49\u0e2d\u0e41\u0e25\u0e30\u0e23\u0e39\u0e1b\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e21\u0e32\u0e41\u0e08\u0e49\u0e07\u0e40\u0e23\u0e32\u0e44\u0e14\u0e49 \u0e01\u0e33\u0e2b\u0e19\u0e14\u0e41\u0e08\u0e49\u0e07\u0e20\u0e32\u0e22\u0e43\u0e19 1 \u0e27\u0e31\u0e19\u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e44\u0e21\u0e48\u0e21\u0e35\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e40\u0e15\u0e34\u0e21\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e15\u0e31\u0e14\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e15\u0e32\u0e21\u0e01\u0e0e\u0e2b\u0e21\u0e32\u0e22 \u0e2b\u0e23\u0e37\u0e2d\u0e15\u0e32\u0e21\u0e40\u0e07\u0e37\u0e48\u0e2d\u0e19\u0e44\u0e02\u0e02\u0e2d\u0e07\u0e41\u0e1e\u0e25\u0e15\u0e1f\u0e2d\u0e23\u0e4c\u0e21\u0e17\u0e35\u0e48\u0e2a\u0e31\u0e48\u0e07\u0e0b\u0e37\u0e49\u0e2d \u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e25\u0e48\u0e32\u0e2a\u0e38\u0e14: \u0e15\u0e38\u0e25\u0e32\u0e04\u0e21 2569<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-narrow","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":7,"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":713,"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions\/713"}],"wp:attachment":[{"href":"https:\/\/luxemorestore.com\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}